Terms of service
OVERVIEW
Last Updated: November 19, 2024
Welcome to Studio Le Clair (“we,” “our,” or “us”). By accessing or using our website (the “Site”) and services, you agree to be bound by these Terms and Conditions (the “Terms”). If you do not agree, please refrain from using our Site or services.
1. Use of Our Site
You must be at least 18 years old or have parental or guardian consent to use our Site. You agree to use our Site for lawful purposes and in accordance with these Terms.
2. Services
We provide skincare and beauty services, including but not limited to:
- Acne treatment
- Chemical peels
- Facials
- Lash and brow services
- Microneedling
- Sugaring and waxing
- Tooth gem services
Specific service details, pricing, and availability are provided on our Site and may be updated without prior notice.
3. Appointment Bookings
To schedule an appointment:
- You must provide accurate and complete information.
- Any deposits required to secure your booking are non-refundable unless otherwise stated.
Cancellations and Rescheduling
- Cancellations must be made at least 24 hours in advance. Failure to do so may result in forfeiture of your deposit or a cancellation fee.
- Rescheduling requests will be accommodated where possible but are not guaranteed.
4. Payments and Refunds
Accepted Payment Methods
We accept major credit cards, debit cards, and other payment methods listed on our Site.
Refund Policy
- Services: Payments for completed services are non-refundable.
- Products: Products purchased from our Site may be eligible for returns or exchanges under our Return Policy, available here.
5. Gift Cards
Studio Le Clair gift cards:
- Are non-refundable and cannot be exchanged for cash.
- May be used for services and products unless stated otherwise.
6. Promotions and Discounts
Promotional offers and discounts are subject to specific terms and cannot be combined with other offers unless explicitly stated.
7. User Accounts
If you create an account on our Site:
- You are responsible for maintaining the confidentiality of your login credentials.
- You must immediately notify us of unauthorized account use.
8. Intellectual Property
All content on our Site, including text, images, logos, and designs, is the property of Studio Le Clair or licensed to us. You may not reproduce, distribute, or use our content without prior written permission.
9. User Conduct
You agree not to:
- Use the Site for unlawful purposes.
- Interfere with or disrupt Site functionality.
- Post or transmit harmful, abusive, or defamatory content.
Violation of these terms may result in suspension or termination of access to our Site and services.
10. A2P Messaging Compliance
Compliance with Messaging Regulations
Studio Le Clair complies with industry standards and regulations for Application-to-Person (A2P) messaging. By providing your phone number, you agree to receive SMS or text messages related to our services, including appointment confirmations, reminders, and promotional offers.
Consent and Opt-Out
- You must provide explicit consent to receive SMS communications when signing up for services or promotions.
- To opt out of text messaging, reply STOP to any message or contact us at info@studioleclair.com.
Data Usage and Security
We ensure that all A2P messaging complies with privacy laws, including the protection of your personal data under applicable regulations.
11. Limitation of Liability
Studio Le Clair is not liable for:
- Indirect, incidental, or consequential damages arising from the use of our Site or services.
- Allergic reactions or adverse outcomes from treatments or products. Customers must disclose all relevant medical information during consultations.
12. Indemnification
You agree to indemnify and hold Studio Le Clair harmless from any claims, damages, or expenses arising out of your breach of these Terms or misuse of our Site and services.
13. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of these external sites.
14. Privacy Policy
Your use of our Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
15. Termination
We reserve the right to terminate or suspend your access to our Site and services for any reason, including breaches of these Terms.
16. Governing Law
These Terms are governed by the laws of the state of [Your State], without regard to its conflict of law provisions. Any disputes will be resolved in the courts of [Your State].
17. Dispute Resolution
In the event of a dispute, you agree to attempt resolution through good-faith negotiations before pursuing legal action.
18. Electronic Communications
By using our Site, you consent to receive electronic communications from us, including emails and notices.
19. Force Majeure
We are not liable for delays or failure to perform due to causes beyond our control, such as natural disasters, strikes, or technical failures.
20. Changes to Terms
Studio Le Clair may update these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of our Site and services constitutes acceptance of the updated Terms.
21. Contact Us
If you have questions about these Terms, please contact us:
Studio Le Clair
- Email: info@studioleclair.com