Privacy policy
Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from studioleclair.com (the “Site”) or when you interact with us via SMS/text message campaigns.
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about individual web pages or products you view, websites or search terms that referred you to the Site, and how you interact with the Site. This is referred to as "Device Information."
We collect Device Information using technologies such as:
- Cookies: Data files placed on your device that often include an anonymous unique identifier.
- Log Files: These track actions on the Site and collect data like IP address, browser type, ISP, referring/exit pages, and time stamps.
- Web Beacons, Tags, and Pixels: These electronic files record information about how you browse the Site.
Additionally, when you make a purchase or interact with us via SMS campaigns, we collect information including:
- Name, billing address, shipping address, payment information (including credit card numbers or other accepted forms of payment), email address, phone number, and SMS preferences.
How Do We Use Your Personal Information?
We use the information collected to:
- Process orders and fulfill purchases.
- Communicate directly with you, including sending SMS/text updates related to your order or marketing campaigns (when consent is given).
- Screen for risk or fraud.
- Improve and optimize the Site for a better user experience.
- Send SMS/text message campaigns regarding new products, services, or promotions.
SMS/Text Messaging Compliance
When you provide your phone number, you consent to receive automated marketing messages and order updates from Studio Le Clair. Consent is not a condition of purchase. Message and data rates may apply.
- Opt-out Instructions: You can opt out of SMS/text messages at any time by replying STOP to any message.
- Help Instructions: Reply HELP to any message for assistance.
By participating, you agree to our Terms and Conditions and Privacy Policy.
Sharing Your Personal Information
We share your information with third parties to help us use your personal data as described above. For example:
- We use Shopify to power our online store. Read more about Shopify’s privacy practices here: Shopify Privacy Policy.
- We use Twilio for SMS/text messaging services. Twilio’s privacy policy can be found here.
- We use Google Analytics to understand how our customers use the Site. Read more about Google’s privacy practices here.
We may also share your information to comply with legal obligations, enforce our policies, or protect our rights.
Your Rights
If you are a European resident, you have the right to access, update, or delete the personal information we hold about you. To exercise these rights, contact us using the information below.
Data Retention
We will retain your information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
Minors
The Site and services are not intended for individuals under the age of 18.
Changes
We may update this Privacy Policy periodically to reflect changes to our practices, or for other legal or regulatory reasons.
Contact Us
For more information, or if you have questions or complaints, contact us at:
Studio Le Clair
[Re: Privacy Compliance Officer]
1677 North Apache Road
Saratoga Springs, UT 84045
United States
Email: studioleclair@gmail.com